Pricing + Payments


Projects under $350 must be paid in full before any project begins. Projects over $350 requires a non-refundable retainer. The remaining balance + any additional fees incurred must be paid in full before any files are disclosed. Failure to pay is subject to cancellation. Debit/credit cards + Cash App are the only acceptable forms of payment. A $3 service fee will be added to all Cash App payments. Click here to make a payment.




Revisions + Errors


All projects receive a three (3) revision limit. All drafts require the client's approval. Drafts are only used for client approvals and may not be used, copied, or duplicated. During the approval process, it is the client's responsibility to review the design/verbiage and address any unsatisfactions before the project is finalized. Once the project has been approved and files are disclosed, Major Kei Creative Company will not be held liable for any gramatical errors or inaccurate information unless it is a fault of our own. Any revisions needed after the approval process will incur a fee of $15 per revision. If you have submitted any incorrect infromation for projects that have not been finalized, contact us immediately. This occurrence may prolong the turnaround time.




Refunds + Cancellations


All sales are final. If a client cancels or refuses to recieve work that is already rendered, we will not issue a refund and will exclusively maintain ownership of any designs, layouts, and developments unless the balance is paid in full.




Ownership + Rights


Clients have full ownership of all finalized projects that have been purchased. Major Kei Creative Company may only use the work for promotional purposes and cannot resale it. All files will be provided in PNG, JPG, and/or PDF format. Major Kei Creative Company owns and retains the .AI and/or .PSD files of all projects. These files can be purchased for an additional cost. Email info@majorkei.com for all inquires.




Privacy + Confidentiality


Private and confidential information (e.g. login credentials) may be required in order to complete a project. In this case, Major Kei Creative Company agrees to protect the confidentiality of the client’s proprietary information. We will not, now or ever, share a client's information with a third party without proper consent.





Terms + Conditions can be revisied at anytime. Last Update: 26 July 2021




Availability


All projects are operated on a first come, first serve basis. If we are fully booked, join our mailing list for updates about openings. Major Kei Creative Co. retains the right to refuse service to anyone.




Turnaround Times


Turnaround times are provided in the info section of each service/product. Please note that timeframes can be extended and/or delayed due to various circumstances. In the event that a dilemma occurs, the client will be properly notified.